Villas of Walden Woods
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Submit a Maintenance Request

Work order requests submitted here will be responded to as quickly as possible during normal business hours Monday through Friday 8:30 a.m to 4:30 p.m. You may also call our Leasing Office at 815-398-7934 to submit a maintenance request.

If our Office is closed and you have an urgent maintenance need such as those listed below, please call (815) 315-0046. Our answering service will then contact our on-call staff. 

Please note the following are examples of urgent maintenance items:
o   Flooding or water leaking into the floors, walls, ceilings
o   No water
o   No heat (during cold weather conditions)
Other items that immediately threaten the health, safety of residents or could cause significant property damage, Please call *911 in the event of a crime, fire or life/safety issues

*Lock-outs - Tenants are responsible to contact a locksmith as our staff does not handle after hours lockouts.  Tenants may come to the office during regular business hours to obtain a duplicate key for entry upon providing proper identification.

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*By submitting this maintenance request, please understand that you are giving permission to enter if you are not home.
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Property Managed By:

Picture
© AC Johnston 
  • HOME
  • Photo Gallery
    • Hamilton
    • Charleston
    • Wellington
    • Remington
    • Prescott
    • Exterior
    • 360° Tours
  • Floor Plans & Pricing
  • Apply Online
    • Frequently Asked Questions
  • Pay Rent
  • Maintenance Request
  • Contact Us